Service Department

At Joe Machens Ford Lincoln, we are proud to have a Service Department with factory-trained technicians and state-of-the-art equipment.



Our 30+ technicians receive continuous training to stay up-to-date on new vehicle technology. From oil changes to engine overhauls, we are ready to take care of you. Our in-house computer system tracks the work performed on your vehicle so we can refer to your service history when making recommendations on maintenance. OASIS (Online Automotive Service Information System), available only to Ford dealers, informs us of technical service bulletins, open recalls and special service messages concerning your vehicle. We are committed to keeping you and your loved ones safe on the road.

    
 
We offer free Wi-Fi, snacks and beverages in our comfortable waiting area or work while you wait in our guest business center. We offer several computers, a printer/fax machine, and a mobile device charging station so you can stay connected. But we know you may not be able to wait on your vehicle. Our courtesy van runs on a regular schedule and is available to take you anywhere within the Columbia city limits. We can also make arrangements to pick you up when your vehicle is complete. If your vehicle requires major service and you'll be needing a vehicle in its place, please contact our rental department.

Please contact us with any questions. We accept cash, check and major credit cards. (Visa, MasterCard, American Express, Discover and Ford Service Credit Card).No appointment necessary.


Your privacy is important to us.

Our Dealership takes your privacy seriously and does not rent or sell your personal information to third parties without your consent. Read our privacy policy.

Contact

Joe Machens Ford

1911 West Worley
Directions Columbia, MO 65203

  • Sales: (888) 453-7492
  • Service: (888) 601-3323
  • Parts: (888) 257-8197

Service Hours

  • Monday 7:00AM - 6:00PM
  • Tuesday 7:00AM - 6:00PM
  • Wednesday 7:00AM - 6:00PM
  • Thursday 7:00AM - 6:00PM
  • Friday 7:00AM - 6:00PM
  • Saturday 7:00AM - 4:00PM
  • Sunday Closed


Jonah Ganaway

Service Advisor

Phone  573-445-4411

jganaway@machens.com



Jared Phillippe

Service Advisor

Phone  573-445-4411

jphillippe@machens.com



Chris Early

Service Advisor

Phone  573-445-4411

cearly@machens.com



Keith Davis

Service Advisor

Phone  573-445-4411

kdavis@machens.com


Marcus Tolson

Service Advisor

Phone  573-445-4411

mtolson@machens.com

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